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II. General framework |
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of specific projects, networks or used instruments, it is important to
give some thought to the general framwork in which knowledge and
competence networks function. The first decisive factor for the continuous functioning of these kinds of networks is trust. This is a basic precondition for people's willingness to contribute to the exchange of knowledge in the course of such networks. It is necessary to deal with the persons, with whom knowledge exchange takes place, and with the knowledge in a responsible way. This climate of trust is above all established through a transparent environment in which one can communicate openly (above all uncensored) with specific (ideally identified by name) persons and in which motivators and goals of the initiators are clearly demonstrated. A further aspect, which is significant to the development of a suitable framework, is the highly increasing proportion of work which exceeds the boundaries of an organization as well as the increasing mobility of knowledge workers on the job market. These developments call for the creation of possibilities for dislocated knowledge work, which are independent from organizational departments, as well as openness and flexibility as regards personnel. These requirements need to be considered from an orgnizational point of view when it comes to contemplating choosing a technology. In order to ensure continuous functioning of knowledge work, it is essential to make information, which is created in the course of the knowledge exchange, usable on a long-term basis. If the mostly written or rather explicit knowledge remains available for the involved knowledge workers, the motivation to contribute to the knowledge exchange is naturally increased. This topic will move to the center of interest in the future.
You can download the complete article here:  "Communication goes Europe - new paths in the web" (PDF, 624kB)
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